Mail scan

Mail France Scan, Mail address in France

With this option, all your mail is received, opened, scanned and put online in your personal and secure Customer Space the same day as it is received in our premises.

Read your mail by internet
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  • You are notified by e-mail as soon as we receive a mail for you.
  • To view your scanned mail, you must log in to your personal and secure Customer Space.
  • You can choose our Mail Identification option : the mail sender is identified by our service and your mail is named and counted (page 1, page 2, etc.). You then know, even before opening your mail, who is the sender.
  • Your Ubidoca Customer Space is an interactive interface: you can file your scanned mail into folders and subfolders, print them or delete them from your Customer Space (NB : in this case, they remain stored in our premises in their paper version). You can also associate keywords in the box provided for this purpose to find them easily later.

The special case of bank mail
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You do not want us to open and scan your bank mail ? In this case, you just have to choose the Banking Secret option.


  • Mail identifiable as such are neither opened nor scanned. You are simply informed by email that you have received a mail. These bank mail are then stored and forwarded as scheduled in your monthly plan with all you other mail.
  • If you want to be notified specifically when we receive a bank mail, you can order our Mail Identification option.
  • If you are waiting for a particular bank mail (eg credit card, checkbook), you can ask us to watch its receipt and forward it to you as soon as we receive it (Urgent Forwarding).

The special case of registered mail
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  • Registered mail is accepted provided that you previously mandated Ubidoca to do so. This requires a written authorization and a copy of your national ID card.
  • In the absence of this authorization, registered mail is returned to the sender.

Some mail forwarding filtering options
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Unless you give us specific instructions, all your mail, including advertisements, magazines and promotional mail is forwarded.


  • If a mail contains more than 15 pages, only the first one is uploaded in your Customer Space. You are then informed by an email mentioning the name of the sender and the total number of pages remaining to be scanned. Without any special request from you (complete scan or urgent forwarding), the mail is forwarded as scheduled in your monthly plan with all your other mail.
  • Advertisements, magazines and other promotional mail are not scanned. You are simply informed by email that you received mail items. They are forwarded as scheduled in your monthly plan with all your other mail.
  • If you do not wish any advertisements to be forwarded (except from magazines under subscription), you can choose our Mail filtering option. If you do so, all advertisements addressed to you are destroyed, which reduces your shipping costs.
  • If you receive magazines under subscription (Time, Reader's Digest, Cosmopolitan, etc.), you can ask us to forward them upon receipt, without waiting for the scheduled forwarding of all of your mail, so you can read them without delay.
  • If you are waiting for an important mail and wish its urgent forwarding (eg : credit card, check book, a form to fill in, etc.), you can also ask us to watch its receipt and to forward it immediatly.

Mail forwarding: standard and urgent processing
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  • We forward your mail anywhere in the world, as often as you wish.
  • From your Customer Space, you can change your return address as many times as you like at no additional fee.
  • From your Customer Space, you can also change the frequency of your mail forwarding : once a month (at least), every 2 weeks, once a week, or every day.
  • If you do not wish to receive your mail each month, you can choose our Mail Storage or Monthly Destruction option.
  • This mail forwarding is automatic ; no action on your part is necessary. You receive an email as soon as your mail is forwarded.
  • At any time, you can ask for the urgent forwarding of a particular mail. You can make your request by email or from your Customer Space. Your mail is forwarded the same day.
  • Your mail is forwarded to you by the French post at standard mail rate. On your request, we can also forward your mail by registered mail or by private carrier (UPS, FEDEX, DHL, etc.).

How much does it cost ?

You may choose the most suitable monthly plan depending on the number of mails and parcels that you expect to receive. Each of our monthly plans below entitles you to a number of invoicing credits.

Monthly Plans micro eco Standard gold Diamond no package
Monthly cost 9,80 € 19,80 € 39,80 € 79,80 € 159,80 € 0 €
Credits included 11 25 55 120 300 0
Cost of one credit 0,89 € 0,79 € 0,72 € 0,67 € 0,53 € 1 €
Address France Ecommerce Office France - Shopping Cart Address France Ecommerce Office France - Shopping Cart Address France Ecommerce Office France - Shopping Cart Address France Ecommerce Office France - Shopping Cart Address France Ecommerce Office France - Shopping Cart Address France Ecommerce Office France - Shopping Cart

You may choose the most suitable monthly plan depending on the number of mails and parcels that you expect to receive. Each of our monthly plans below entitles you to a number of invoicing credits.

Monthly Plans Monthly cost Credits included Cost of one credit
micro 9,80 € 11 0,89 € Address France Ecommerce Office France - Shopping Cart
eco 19,80 € 25 0,79 € Address France Ecommerce Office France - Shopping Cart
standard 39,80 € 55 0,72 € Address France Ecommerce Office France - Shopping Cart
gold 79,80 € 120 0,67 € Address France Ecommerce Office France - Shopping Cart
diamond 159,80 € 300 0,53 € Address France Ecommerce Office France - Shopping Cart
no package 0 € 0 1 € Address France Ecommerce Office France - Shopping Cart

The credits included in your prepaid monthly plan are used as follows :

Most common mail services
Mail handling (reception) 0.2 credit per mail, offered if we scan it Address France Ecommerce Office France - Shopping Cart
Mail scan 1 credit per scanned page
Envelope scan 0.5 credit per scanned envelope
Mail forward 5 credits per forwarded container (large envelope or parcel)
Invoice payment on your behalf 5 credits per invoice + 1.6% of the amount
Account activation fee no fee
Account re-activation fee no fee
Account termination fee no fee

The table above shows only the most common mail services costs.
The full prices list can be found on page Mail Costs.

additional treatments :

envelope Scan

Simple forwarding

Mail France Forward, Forward Mail France
Mail received
Monthly forwarded

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